Ohio unemployment claim systems overwhelmed
Source: WKBN/WYFX
The unemployment claims systems in Ohio and at least two other states buckled this week under an onslaught of telephone calls and Web site hits from people who lost their jobs at the end of 2008.
The Ohio Department of Job and Family Services said its telephone hot line generally receives about 7,500 calls a day, but has been getting about 80,000 each of the past two days.
Spokesman Dennis Evans says the hot line was up and running normally after a crush of callers and technical problems made it difficult to get through beginning Monday. He said the section of the state’s Web site that enables people to make claims online remained down.
Officials are backdating claims to the beginning of the week due to difficulties claimants may have accessing the system by deadlines.
Unemployment claims systems in New York and North Carolina were experiencing similar problems due to a surge in callers.
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